Health & Safety Update

We are modifying some of our hotel services and adding extra precautions to protect our guests and staff, including: 

• We are offering “stay-over” housekeeping services on request, please contact the front desk to schedule your housekeeping services. 
• We are encouraging guests who are ill to seek medical attention and to avoid public exposure as much as possible. 
• If an employee appears to be suffering from flu-like symptoms, they will be asked to promptly seek medical attention and to remain at home until they are free of symptoms. 

To protect guests and staff and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including: 

• Extensive training for staff. 
• Hospital grade sanitation products. 
• Defined cycles for frequent cleaning and disinfection of targeted areas throughout the day including all public spaces, luggage carts and furniture.

Please note that due to extra cleaning procedures, our regular guaranteed check-in time of 4:00pm may be extended at any time and without prior notice. We thank you for your patience as we ensure all of the guest rooms are cleaned to the highest standard during this time

We are allowing guests with hotel reservations outside of 48 hours to cancel without penalty. For guests with hotel reservations within 48 hours, we will credit the full amount of the stay towards a future stay within 12 months. Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies